Our scheduled upgrade has been completed and all systems are operational again. The entire operation took just under 90 minutes and went as expected.
We will keep a close eye on your portal and all document flows in the coming hours. Thank you for your patience and we wish you a pleasant evening.
Posted Jun 17, 2020 - 22:37 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 17, 2020 - 21:00 CEST
Scheduled
Wednesday 17/06 at 21:00, there will be scheduled down time for approximately 2 hours. We will be using this time to perform a significant upgrade of our database infrastructure and speed up our overall service.
To ensure uptime and stability of the platform, we are performing this upgrade outside of business hours.
During this maintenance window, the web platform and API's, will be inaccessible. The system will continue to receive emails, but processing will be paused. All operations around the platform, including scheduled synchronisations and processing of documents will resume immediately after the maintenance window.
This update is an important step in our ongoing efforts to ensure a stable and secure environment for our valued customers. We appreciate your patience and understanding.
Posted Jun 16, 2020 - 10:06 CEST
This scheduled maintenance affected: Webserver, SMTP, and API.