ClearFacts Status

All Systems Operational

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Welcome to ClearFacts' status site. Please subscribe to updates above to get up to minute alert notifications on any service interruptions.

Webserver Operational

SMTP Operational

API Operational

Cluster availability zones Operational

Databases Operational

Storage Operational

Microservices notification system Operational

Queuing system Operational

Abbyy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

App Uptime

Fetching

App Response Time

Fetching

Past Incidents

Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

Partial Client Database Outage

Resolved - Incident resolved.
Technical note whom concerned: It wasn't the db machine itself that failed, but the rereference to the machine that has become invalid and hence db unreachable. Same result for the end user, but this means that the root cause was way much 'straightforward' to identify and this risk is already mitigated.
Aug 9, 09:42 CEST

Identified - IMPORTANT REMARK: Not all accounts are impacted. Only several of our key accounts.
Full focus first on getting things back up and running. Analysis of root cause later. We will keep you informed.
Aug 9, 08:41 CEST

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.