Degraded performance

Incident Report for ClearFacts

Resolved

This incident has been resolved.
Posted Apr 01, 2025 - 14:59 CEST

Update

We are continuing to monitor for any further issues.
Posted Apr 01, 2025 - 12:53 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2025 - 12:53 CEST

Update

We are continuing to investigate this issue.
Posted Apr 01, 2025 - 10:54 CEST

Investigating

You might experience impact on performance in the portal and recognition of documents.
We are currently investigating this issue.
Posted Apr 01, 2025 - 10:54 CEST
This incident affected: Webserver and Databases.