Degraded performance

Incident Report for ClearFacts

Resolved

This incident has been resolved.
Posted Apr 02, 2025 - 13:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 02, 2025 - 13:33 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 02, 2025 - 13:07 CEST

Investigating

You might experience impact on performance in the portal and recognition of documents.
We are currently investigating the issue with the highest priority.
Posted Apr 02, 2025 - 10:38 CEST
This incident affected: Webserver, Databases, and AIR2.0.